Security for all
At CPH Travel DK Aps. safety is a top priority. We always focus on the safety of the bus, both when parked and while driving. To keep our safety procedures up to date, we regularly conduct evacuation exercises where both children and adults participate to make the scenarios as realistic as possible.
Our drivers are aware that their driving style affects the passengers and are conscious of not driving too fierce. They must drive carefully, start and stop gently, do not brake hard, do not turn sharply, do not take any chances, and first and foremost they have to comply with the rules of the traffic in order for passengers to feel safe while driving. All our employees are drivers, which means that the bus can always be driven by another driver if necessary.
Children from three years of age and above must be fastened when seat belts are available in the bus, cf. applicable rules. For young people over 15 years of age, these are themselves responsible for fastening the seat belt while driving, yet our drivers make it clear to the passengers that the seat belt must be fastened while driving. The driver does not drive before everyone has fastened their seat belt. After each trip, the driver is ordered to check all seal belts for errors.
All drivers have passed courses in first aid, conflict management, customer service and passed a driving technique course for driving in slippery road conditions. The first aid course is passed every 2 years securing that the latest knowledge and skills are obtained. In connection with these courses, drivers must also pass courses in averting conflict and violence-threatening situations in a professional, safety-related and professional way. This make them able to distinguish between effective and ineffective communication and can, through their personal appearance and behavior, avert, reduce and prevent inconvenient conflicts. Likewise, our drivers have gained education in the diverse types of customer behavior and thus know that each behavior requires different levels of attention and service level.
Security in the bus
Safety is assured while driving by ensuring that everyone is wearing seat belts and by ensuring that all children are fastened in accordance with current regulations. In addition, a number of safety precautions are found in the bus, which are often checked and approved. These are fire and rescue equipment (which is checked annually by the authorities), evacuation plans for all bus types, and proper lashing of goods. The bus is annually approved by a vehicle inspectorate.
At traffic accidents
In the event of a traffic accident, the necessary safety measures are immediately initiated, cf. our evacuation plan. If someone is injured in the accident, they are immediately checked and given first aid followed by medical attention. At the same time, the children's parents and the institution / school which the children are enrolled at are notified.
At CPH travel the mental working environment concern how the drivers thrive in his/her workplace. Based on the idea that everyone should have the optimal working environment, there is an understanding of everyone having different understandings of it. We meet these discrepancies by adjusting working hours, work assignments and expectations for the work through conversations with drivers. Along these, we have some standard elements which help structuring the work in order to reduce the risk of mental work injuries, such as stress. These are; fixed route descriptions, fixed schedules and in-depth knowledge of conflict management. Although drivers have a great influence on their workflows, the driver is expected to adhere to schedules, ensure that the control device works, can navigate in conflicting demands from e.g. customer and employer, be prepared to work alone as well as understands that bullying and harassment are highly unacceptable. Should a driver witness or be involved in a traumatic event, we will determine the need for psychological help as soon as possible.
Ergonomic working environment
When sitting, there is a greater risk of back problems, which is why it is important to change your posture frequently. There is not only one right way to sit and it is important to often switch between sitting positions during the day. Therefore, you must use the opportunity to design the driver's seat to suit you and make sure to follow the recommendations below:
- The driver should preferably work with the arms close to the body. For example, do not have your hand on the lever, or sit with your arm in the window all the time.
- The driver must alter the sitting posture during the day
- Spend some time stretching your back properly when exiting the bus
- Take some breaks once in a while where you exit the bus, use your muscles and stretch your back/body.
Work done alternately in hot and cold environments make great demands on the clothing of our drivers. It is important that our drivers keep their muscles warm as to cold muscles are more easily injured. The driver must take the time to put on his jacket when exiting the bus, also just for a short time.